STAR Kids Toolkit

 

Hero graphic of white with red outline Texas and star shapes with the word star in red letters and kids in blue letters on white background.
Learn what you need to know about the transition to STAR Kids.

On November 1, 2016, children and young adults who either receive Social Security Income or participate in a waiver program will begin to receive their medical benefits from the STAR Kids managed care program. Managed care is no longer voluntary.

The Texas Council for Developmental Disabilities assembled the items below so families in Texas have access to as much information as possible to ensure a smooth transition to STAR Kids.

Video: STAR Kids Introduction
The STAR Kids Introduction video from the Texas Health and Human Services Commission (HHSC) provides an overview of the STAR Kids program. The video details what programs will be rolled into STAR Kids and also important dates throughout the process. You can also download HHSC’s STAR Kids flyer in English or Spanish on the Texas Health and Human Services STAR Kids webpage scroll down to Client Resources section.

STAR Kids Checklist
A group of disability advocacy organizations developed a checklist designed to help families prepare for the transition to STAR Kids. “STAR Kids Checklist: What You Need to Be Doing Now!” includes specific guidance about what families can do now, as well as what to expect when enrollment begins in August and when services begin in November. Download the checklist in English or Spanish on the Texas Health and Human Services STAR Kids webpage scroll down to Client Resources section.

STAR Kids FAQs
Many questions are answered in HHSC’s “STAR Kids Client Frequently Asked Questions” PDFs, available in English and Español. These PDFs provide information on multiple topics related to STAR Kids, including information about managed care, picking a health plan, out-of-area and out-of-network providers, and more. To access the PDFs, visit the Texas Health and Human Services STAR Kids webpage and scroll down to Client Resources section.

STAR Kids Information Sessions
In August and September, HHSC will hold STAR Kids Managed Care Events in multiple cities around the state. The information sessions will be related to the transition of various Medicaid services to the STAR Kids program and people who attend will learn about eligibility, program benefits, participating managed care organizations, and more. Information sessions will be held in Austin, Beaumont, Corpus Christi, El Paso, Fort Worth, Harlingen, Houston, Lubbock, San Antonio, Temple, and Tyler. Translation services will be provided at many of the information sessions. See the Texas Health and Human Services STAR Kids webpage Upcoming Meetings section for dates and times.

What are Families Saying about STAR Kids?
At a recent STAR Kids Managed Care Advisory Committee meeting, parents provided over two-and-a-half hours of public comments that included concerns and recommendations about how their children with complex medical support needs will transition to the STAR Kids program. The public comments frequently resulted in meaningful dialogue between parents and the Texas Medicaid Director about real issues likely to affect real families. About 60 personal stories were also submitted in writing. Watch the HHSC STAR Kids Managed Care Advisory Committee meeting video.

Finally, Don’t Ignore those Letters…
For years, many families have received letters in error about managed care transitions. All of the letters, even if not in error, made it clear that transition to managed care was voluntary for children, especially those in waivers. That is no longer the case. Families should open and review the letters and other materials they receive in the mail that is related to STAR Kids.

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